At costumesboxs.com, we aim to make your online shopping experience as smooth and enjoyable as possible. We are committed to providing efficient and reliable shipping services to ensure your costumes and accessories arrive on time.
Shipping Options and Timeframes:
We offer a range of shipping options to suit your needs. Standard shipping typically takes between 3-7 business days, while express shipping options are available for those who need their orders sooner. Please note that shipping times may vary depending on your location and any ongoing public holidays or peak seasons.
Order Processing:
Once your order is placed, it is processed and prepared for shipment within 1-2 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Rates:
Shipping costs are calculated based on the size and weight of your order, as well as your chosen delivery method. You can view the exact shipping cost at checkout before completing your purchase.
International Shipping:
We currently ship within Australia only. For international inquiries, please contact our customer service team for assistance.
Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the delivery status of your package online.
Delivery Issues:
If you experience any issues with your delivery, such as a delayed or missing package, please reach out to us. Our team will assist you in resolving the problem promptly.
Returns and Exchanges:
For information about returns or exchanges, please visit our Returns Policy page.
Thank you for choosing costumesboxs.com for your costume needs! We appreciate your trust and look forward to helping you create unforgettable memories.